Business Processes

IT leaders face a formidable challenge: meeting their organizations’ high expectations of IT services while controlling costs and preparing IT to meet the future needs of the business. dianalysis understands the challenges and opportunities, and has the capabilities to help organizations capitalize on emerging growth prospects, high levels of IT efficiency and positition the IT organization and business for the future. We help our clients realise successful strategy and transformation across their entire value chains. This includes introducing innovative business models, re-engineering business processes, developing the enabling technology strategy, and delivering sustainable business change.

business process management

IT departments must meet a set of rising expectations. On the one hand, they must deliver effective, high-quality solutions consistently that help drive high performance. On the other, they need to minimize both cost and risk. IT can be hampered in achieving these objectives by inefficient processes, low productivity or inadequate quality. As a result, the business can, at times, view the IT organization as expensive, slow, unpredictable or irrelevant to critical business needs. Our BPM solutions help clients transform their IT processes and supporting tools to achieve operational excellence via improved IT alignment with the business, increased operational efficiency, improved delivery predictability and alternative sourcing options. We help clients address all aspects of business process and IT operational excellence via a full range of services including:

IT solution delivery optimization
IT governance and management
IT investment portfolio management
IT process frameworks and integrated tooling support

strategy and transformation

dianalysis IT strategy and transformation solutions are designed to give you insight into the state of your IT infrastructure, so you can identify opportunities for added efficiency, business value and growth - and create a roadmap of clearly defined steps to improvement. We can help you run IT more like a business - with IT initiatives that are aligned closely with business objectives. And, to get you there faster, we apply proven assets, reusable reference architectures and consistent, repeatable methods.

service management

IT organizations face a host of complex challenges: Failure to meet service levels; the perception by their customers of being ineffective; overspending on maintenance; pressure to reduce operational expenses while continuing to maintain service levels; and the need to develop infrastructures that support new initiatives with better aligned ROI. Service management provides an ongoing process of managing, monitoring and reporting on technology and the business services it affects, which reduces cost, improves service delivery quality and reduces overall IT costs of ownership.

compliance

Today's regulatory climate requires strict oversight of business processes and the flow of information across the organization. We help business leaders demystify compliance management and control risk, whether operational, financial, legal, or regulatory. We develop and implement compliance strategies and programs that provide a unified, enterprise-wide view of information, plus the management tools to comprehensively and cost-effectively reduce risk. Our approach helps you plan for business benefits while reducing compliance risk. We work with you to develop compliance practices that:

Assure product and process quality.
Improve consistency.
Utilize resources more effectively.
Prevent penalties.

benefits

Innovation through analysis: Innovate existing processes "on paper" (before committing implementation resources) and to project return on investment through simulation analysis are beneficial.

Improved operational efficiency: Shorter cycle times, lower costs, and the ability to handle additional work with no increase in staff.

Compliance and control: Deliver improved control over business processes, fostering standardization across the company and compliance with regulations, policies, and best practices.

Agility: Bring new products and services to market more quickly and respond more easily to changing requirements.

End-to-end performance visibility and optimization: Makes end-to-end performance visible to process owners, and provides a built-in platform for problem escalation and remediation.